RETAIL SUCCESS STORY
How advansappz helped a Leading Grocery Store Chain Reinvent Its Enterprise
RETAIL SUCCESS STORY
How advansappz helped a Leading Grocery Store Chain Reinvent Its Enterprise
Client Background
Our client is a distinguished grocery store chain operating in the United States. Their mission is to provide homeowners with a comprehensive array of products and services to help them build their dream homes. In addition to offering a wide range of fruits, vegetables, and household products, they have expanded their reach to international markets, including Europe, Australia, and the Middle East. Their business encompasses manufacturing and multi-channel retailing, offering customers a multitude of purchasing options.
Challenges
The client struggled with an outdated, non-integrated Point of Sale system that hindered inventory and sales visibility. They aimed to expand digitally but needed a robust solution for their vast product range. In-store, they wanted quicker transactions, loyalty integration, and better reporting. Manual data collection. disconnected systems, inventory issues, and limited customer insights compounded their challenges. The existing systems couldn’t interface with e- commerce and mobile commerce platforms, highlighting the need for a comprehensive retail solution.
Solution
After evaluating a number of systems to find the best retail solution with Omni channel capabilities, Client chose advansappz with SAP ERP solution to streamline their operations and integrate key in-store and head-office business processes into a single, unified system.
Omnichannel Marketing
Single Customer View
Consent-Based Marketing
Marketing Education
Customer Centric Merchandising
Merchandising Intelligence
Product Design & Development
Master Data Management for Merchandising
Merchandising & Assortment for Merchandising
Pricing & Promotions
Digital Supply Chain
Forecasting Allocation & Replenishment
Omnichannel Inventory & Order Response
Warehouse Management
Yard Logistics
Transportation Management
Omnichannel Customer Experience
Commerce Management & Personalization
Retail Store Management
Omnichannel Sales Order Management
Customer Service
Customer Experience Management
- Finance
- Procurement
- Human Resources
- IT Management
- Technology solutions
- Finance
Financial Planning & Analysis
Source & Contract
Core Human Resource & Payroll
Application Lifecycle Management
Real time Analytics
- Procurement
Accounting & Financial Closure
Supplier & Risk Management
Talent Management
IT Infrastructure Management
Data Management
- Human Resources
Enterprise Risk Compliance Management
Merchandise Buying
Time & Attendance Management
IT Portfolio & Project Management
Application Development & Integrations
- IT Management
Collaborative Finance Operations
Indirect Buying
Workforce Planning/ Analytics
IT Service Management
Enterprise Mobility
- Technology solutions
Treasury & Financial Risk Management
Invoice & Pay
IT Strategy & Governance
Enterprise Information Management
The Solution - High Level Architecture
Business Benefits
advansappz SAP ERP solution has helped the client to achieve a number of significant results, including:
- Seamless Shopping: The client delivers a seamless shopping experience, blending online and in-store for personalized convenience.
- Social & Mobile Success: They now target promotions, discounts, and coupons with social and mobile commerce, driving customer engagement.
- Employee Empowerment: Staff access rich product info and manage orders, elevating customer service.
- Enhanced Loyalty: On-time delivery and superior service foster increased customer loyalty.
- Market Expansion: An enriched online presence expands market coverage.
- Efficiency Gains: Improved control over operations frees up management from routine tasks.
- Data-Driven Decisions: Structured data informs strategic and operational choices.
The incredible transformation our client underwent didn’t just help them overcome past hurdles, it also set them on a journey towards growth and efficiency. With a powerful combination of integrated retail solutions and advanced ERP technology, they’re now well-prepared for the future.
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